Pay: $17.00 - $19.00 depending upon experience

Work Hours: 8:30-5:00 pm M-F, some nights and weekends as needed.

Position Summary: As a Billing Specialist for Dependable Service Plumbing & Air, you will be an integral part of the accounting team by handling accounts receivable and accounts payable processes. This role will have exposure to several aspects of our business organization including, but not limited to, communications, scheduling and warehouse operations.

Essential Functions:

• Bill out service and install work as received each day and maintain healthy account receivable standing according to company parameters
• Reconcile and pay all accounts payable transactions incurred by the company on a weekly basis
• Work collaboratively with department leaders to complete projects
• Assist in recording company processes and become proficient in company software
• Provide coverage in communication center including answering and scheduling calls
• Maintain and promote a positive image of the Company
• Other duties, as assigned

Qualifications:

• Accounting experience preferred, but not required
• High school diploma or equivalent
• Aggressive self-starter
• Able to multi-task and answer a multi-line phone system
• Advanced customer service skills
• Empathy, Dependability and Adaptability
• Detail oriented and strong data entry skills
• Excellent verbal and written communication skills
• Professional phone etiquette

50,000-70,000 per year Commissions, SPIFFS, Bonus Potentia

Work Hours: Monday- Friday 8:00 - 5:00pm, some weeknights and weekends

Primary Job Function: To present the company to potential commercial customers and to qualify opportunities thereby obtaining commercial service agreement sales that are competitive and profitable. Accountable for all sales activities and customer relationships between the company and commercial clients

Reports To: Service Manager, Owner

Required Qualifications:

• Minimum of 2 years of service sales success
• Computer skills
• Ability to multi-task
• Organized & timely in tasks, calls & projects
• Two to five years of proven sales experience
• Time and activity management skills
• Valid driver's license.

Qualifications desired:
• Knowledge of industry is recommended but not required
• 5+ years B2B Sales
• Experience in the HVAC Trade
• Energetic personality
• Well organized and ability to work independently

Physical Demands:

• Ability to lift up to 50 lbs
• Ability to climb ladders
• Climbing and walking on rooftops and building interiors

Essential Functions and Responsibilities:

• Schedule and keep appointments with prospects and customers as scheduled
• Effectively develop and communicate professional sales proposals to clients
• Maintain reporting of leads, in-progress active prospects and sales forecast
• Weekly update of sales call planning, upcoming schedules and customer follow up
• Contribute to the development of products/services and marketing strategies through working with the appropriate leaders
• Increase and maintain profitable sales by working with customers to identify and satisfy customer needs and wants through the appropriate application of a sales process.
• Proactively target and establish relationships with prospects and vendor allies to meet sales objectives retain customers and position the company as the sole source provider of choice for their HVAC/R services.
• Develop accurate estimates for service agreements by obtaining correct information from the building/jobsite.
• Be available to answer questions that may arise related to equipment location.
• Provide feedback to the appropriate manager regarding market penetration, profitable revenue opportunities and customer issues.
• Develop and drive winning customer action plans to successful closure to meet company sales objectives.
• Develop and maintain in-depth knowledge of company's products and services, competition; customer's needs, requirements and business issues; industry trends.
• Provide all necessary information to aid the team in the follow-through process. This includes necessary notes, pictures, equipment information, etc.
• Other duties as assigned for accomplishing the revenue plan and sales objectives.

Position Summary: Purchase / Warehouse Manager leverages their expertise in negotiation, vendor management, inventory control and team leadership to support the company's financial objectives and operational goals.

Work Hours: Mon - Fri, 7:00 a.m. - 4:30 p.m. / 30 Minute Lunch

Pay Rate: Dependent upon Experience

Qualifications:

• High school diploma or equivalent
• Valid, Clean driver's license
• 5 plus years of warehouse or relevant experience
• Proficient knowledge of inventory and inventory controls
• Ability to independently master new software applications, apply them and train others.
• Outstanding communication skills, both written and verbal
• Leadership skills, with the ability to build relationships and coordinate staff
• Strong organizational, critical thinking and multitasking skills
• Understanding warehouse and grounds safety
• Mechanical aptitude preferred
• Physical capability to handle and lift up to 50 lbs.

Essential Functions:

• Develop and maintain strong relationships with vendors and team members
• Negotiates pricing, terms, and delivery schedules with vendors to ensure cost-effective purchasing for all items including special orders
• Vendor Management
• Ensures accuracy of ingoing and outgoing inventory
• Ensures proper materials are accurately pulled and put in proper location for pick up.
• Manage and develop the warehouse staff
• Leads and manages inventory counts of all company assets
• Maintain all onsite equipment
• Provides financial insights and recommendations to management to support informed decision making.
• Other duties as assigned

This role requires a proactive individual with strong organizational skills, a keen eye for detail, and the ability to affectively manage multiple priorities in a fast paced environment. If this sounds like YOU, please apply to be considered for this position.

Work Hours: Monday - Friday, 7:30 a.m. - 4:30 p.m.

Position Summary: The Plumbing Service Manager will lead the plumbing service team to achieve company revenue goals through exemplary customer and technical service.

Essential Functions:

• Integrates sales strategies and processes across the technician team.
• Trains technicians on how to establish customer rapport to sell the right products and services.
• Understand sales criteria and holds the team accountable for exceeding revenue goals.
• Works closely and communicates with install coordinator and manager, dispatch, and customer service reps for optimal customer experience.
• Monitors the performance of field technicians and advises them on necessary improvements through one-on-ones and riding along to customer jobs. Works with HR in the evaluation process, compensation, and related activities.
• Reviews and approves invoices, timecards, curbside feedback, and options sheets.
• Troubleshoots customer issues and/or complaints.
• Serves as a technical backup for field technicians when necessary.
• Maintains assigned vehicle relative to cleanliness and assessment of hazards/need for repairs.
• Participates in operations and leadership meetings. Participates in and contributes to leadership activities; shapes company culture by carrying out values, ethics, and integrity.
• Creates and executes weekly training with the technician team.
• Participates in recruitment and selection process.
• Develop a proven track record in sales.
• Ability to inspire and lead others to attain company goals.
• Highly organized with exceptional follow-through abilities.
• Strong verbal and written communication.
• Quick, sound decision-making abilities.
• Ability to build trust and demonstrate empathy.
• Excel in a fast-paced, goal-driven environment.
• Excellent interpersonal and customer service skills.
• Ability to operate or to quickly learn a variety of communications systems.
• Diagnose issues and solve problems for customers.
• Performs other duties as assigned.

Qualifications:

• A proven track record in the plumbing industry and prior Service Manager experience
• 5+ years in management
• Punctual and committed to regular attendance
• Highly motivated, self-starter who is flexible and has a positive attitude
• Knowledge of plumbing codes and plumbing standards
• Must be IT competent, with knowledge of computer applications, Microsoft programs, and modern technology including iPhones, iPads, Androids, etc.
• Computer and typing proficient, 40+ wpm
• Good physical health with the ability to lift up to 40 pounds
• Strive to implement systems that benefit the team of employees and Dependable Service Plumbing and Air as a whole

Pay Rate: $26.00-$34.00/hr. - Depends on Experience

Position Summary: To provide maintenance and repairs on a wide variety of residential and commercial heating and air conditioning systems according to company standards providing the customer with a high-quality experience. Assist with training Service Technicians Levels 1-3

Qualifications:

• Valid driver's license
• EPA Universal Refrigerant Handling License
• Demonstrate a willingness to invest in tools used in the Service of HVAC equipment
• Demonstrate the willingness to invest time in-service training seminars and classes
• Work from a 28' extension ladder and a 12' step ladder
• Meet all qualifications and have all tools required for Service Technicians Level 1-3
• Low Voltage License
• Nate Core Certification
• Understand and communicate the benefits of preventative maintenance
• Demonstrate advanced customer service skills and can communicate clearly, ideas and explanations of problems to residential and commercial customers and coworkers
• Demonstrate the willingness to accept responsibility and leadership roles
• Operate scissors and genie lifts in a safe manner
• NATE Core Certification and 1 Specialty Certification