SERVING THE GRAND STRAND &
BEYOND

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How Our Dispatch Team Manages Your Home & Business Service Calls

  • Technology, processes, and systems help us organize workflow for our customers.
  • Our dispatch team uses a time-stamped schedule that changes colors as the technicians progress through their jobs each day.
  • Dispatchers use GPS tracking to monitor the progress of techs and update customers as needed about arrival times.
  • Dispatchers are always as good as the information they receive! Please be sure to tell dispatchers things like:
    • Physical address of the call
    • Who is the property management contact?
    • Are there any special instructions for access to the work site (gates, codes, etc.)
    • Do you need a confirmation call from the technician upon completion?
  • Our dispatchers answer the phones “live” 7 days a week from 8 a.m.–5 p.m. After hours, please leave a voicemail and a member of our staff returns emergency phone calls personally within 10 minutes.

Plumbing Team

Joe.2512181359351

Joe Anderson
Commercial Sales

David Sumner.2512181357367

David Sumner
Field Supervisor

Fernando Vazquez.2512181401494

Fernando Vazquez
Plumbing Apprentice

Henry Martinez.2512181407242

Henry Martinez
Plumbing Technician

Nicholas Dehaven.2512181409454

Nicholas Dehaven
Plumbing Technician

Stefon Washington.2512181421220

Stefon Washington
Plumbing Technician

William Fordham.2512181434261

William Fordham
Plumbing Technician

Braxton Killmer.2512181429326

Braxton Killmer
Plumbing Technician

Adam Haynes.2512181432395

Adam Haynes
Plumbing Apprentice

Zack Bletz.2512181425398

Zack Bletz
Plumbing Technician

Marty Griffin.2512181444217

Marty Griffin
Plumbing Technician

Richard Simpson.2512181434220

Richard Simpson
Plumbing Technician

Dalton Mackey.2512181442557

Dalton Mackey
Plumbing Technician

Tanner

Tanner Gillaspie
Plumbing Apprentice

HVAC Team

Michael Harbula.2512181452385

Michael Harbula
HVAC Design Manager

greg.2512181352139

Greg Shaeffer
HVAC Field Service Supervisor

Kevin Rodgers.2512181455047

Kevin Rodgers
HVAC Technician

Makaya Weber.2512181511017

Makaya Weber
HVAC Installer

Matt

Matt Pietrangelo
HVAC Service Technician

Michael Hart.2512181500564

Michael Hart
HVAC Service Technician

Sam Vanhoughton.2512181540297

Sam Vanhoughton
HVAC Installer

Allen Huggins.2512181507492

Allen Huggins
HVAC Installer

Ryan

Ryan Hawthorne
HVAC Service Technician

Ozzy

Ozzy Martinez
HVAC Apprentice

Business Team

Gerry Voorhees.2512181355539

Gerry Voorhees
Owner / CEO

Tommy

Tom Fitzgerald
General Manager

Ann Dugan.2512181544308

Ann Dugan
Office Manager

Chris

Chris Cox
Billing Specialist

Christina Benson.2512181550064

Christina Benson
Project Manager

Dave Sodano.2512181550056

Dave Sodano
Training Manager

Laura Eifert.2512181553599

Laura Eifert
Controller

Sheri Gibson.2512181555071

Sheri Gibson
Marketing Director

Ty Rosser.2512181556260

Ty Rosser
Dispatcher

Cathy Cicalese.2512190932494

Cathy Cicalese
Customer Service Representative

Jake

Jake Hoxie
Warehouse Assistant

Matthew Bamberger.2512190926465

Matthew Bamberger
Warehouse Manager

Lisa McPeak.2512190933552

Lisa McPeak
Customer Service Representative

Kim Johnson.2512190931278

Kim Johnson
Customer Service Representative

Paul

Paul Walker
Customer Service Representative

Jessica

Jessica Fleming
Human Resources Manager

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